Return and Refund Policy

Thank you for using freeprocreatebrushes.org. All our resources including Procreate brushes, fonts, and graphics are provided free of charge as digital downloads. Because of the nature of digital products, we want to clarify our policies to ensure a smooth experience for everyone.

1. What We Offer

All products on our website are free digital downloads. Once downloaded, they cannot be physically returned. We do not collect payment information or process transactions, so traditional refunds do not apply.

2. Download Issues

If you encounter problems downloading a file such as broken links, incomplete downloads, or errors:

• Contact us immediately at [email protected] with details about the issue, including product name and error message.
• We will work to resolve the issue promptly, including re-sending download links or fixing broken files.

3. Technical Compatibility

Our products are designed for specific software such as Procreate, Photoshop, and similar tools. Before downloading:

• Check system requirements and compatibility listed on the product page.
• We cannot guarantee functionality in unsupported software versions.
• If a product does not work as expected, contact us for troubleshooting help.

4. Refund Policy

Since all products are free, no refunds are required or processed. If you would like to support our work, consider sharing our site with others.

5. Product Quality and Updates

We strive to provide high-quality, tested files. If you receive a corrupted file or notice errors, contact us for a replacement.

We may update products over time. Check the site for the latest versions.

6. Contact Us

For assistance with downloads, technical issues, or feedback:

• Email: [email protected]
• Response Time: We aim to reply within 24 to 48 hours.

7. Liability Disclaimer

By using our free resources, you agree that:

• Files are provided “as is” for personal and educational use.
• We are not responsible for any damage to devices, software, or projects resulting from downloaded files.

8. Policy Updates

We may update this policy occasionally. Changes will be posted on this page with a revised effective date.

Thank you for supporting freeprocreatebrushes.org. We are committed to helping creators access amazing tools. If you love our work, share it with your community.